FAQ: Make 100 - L.E. Eclipse of the Sun Dragon Enamel Pins
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How do I get other pins with the Limited Edition Eclipse pin?

Now that you’ve pledged you can add anything you’d like! Simply add any of the add-ons to your cart and proceed to checkout. There will be no additional shipping costs no matter how many items you add.

Last updated: February 14, 2019 13:24

Which pins can I add-on to my pledge?

You may choose ANY of the open edition designs, including all of the Aura Dragons in Nature pins, the open edition Glowing Sun Dragon, Moon Dragon (Draco Constellation) and even my previous designs Cherry Blossom and Sky.

** The Limited Edition Eclipse Dragon is the only pin not available as an add-on

Last updated: February 14, 2019 13:25

How do I purchase just one of the stickers?

If you have already pledged to the campaign then you will see single stickers listed in the add-on store.

If you did not pledge to the campaign but are placing an order through the pre-order store after the campaign has ended, only the four piece sticker set will be available. Single stickers are not available for purchase on their own.

Last updated: February 14, 2019 13:28

What if I don't want any of the backing cards?

No worries! It’s good to go green, and if you don’t need the backing cards then look for the option in the add-on store for “GO GREEN - No Backing Cards” and add that to your cart.

*A backing card will still be sent for all of the Limited Edition Pins since these are signed and numbered.

Last updated: February 14, 2019 13:30

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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